Question 1

What is ez2AI?

Accepted Answer

A neural-network-based AI work assistant that works only on your PC. The installed Agent works with you from gathering information to business plans, design documents and code, and all work and memory stay on your PC. Businesses adopt it through Pro and Max subscriptions, giving each employee an Agent, or through on-premises installation on in-house servers. Works, the workspace the company shares, is installed with on-premises when you want it.

Question 2

Which plan is right for me?

Accepted Answer

Choose Lite if you need documents and design drafts, and Solo if you also want to design and develop services. For use across a company, Pro includes design drafts and Max includes service design and development. In-house installation is offered as on-premises.

Question 3

Do we have to replace our existing systems?

Accepted Answer

No. ez2AI works as an add-on, so you can keep existing systems such as ERP, MES, SCM and CRM and add AI capabilities through API or DB integration.

Question 4

Can we adopt it even if our data is not organized?

Accepted Answer

Yes. Existing documents, DBs, websites and work data can be used as the starting point as they are, and what is needed is structured automatically as you work. That said, the more you select and refine important materials, the more accurate and useful the results become.

Question 5

Can we use it without AI specialists?

Accepted Answer

Everyday use requires no coding or AI expertise. Initial data connections, permission settings and work automation are designed and supported together with our specialists, depending on the scope of adoption.

Question 6

How soon can we see results?

Accepted Answer

Individual plans start with a free trial as soon as you sign up, and you write real documents from the day you install Agent. For business plans, we set the activation schedule together after the contract, write real work documents from the first month, and review results together in months two to three.

Question 7

What industries and company sizes is it suited for?

Accepted Answer

It applies to many industries, including manufacturing, finance, the public sector, healthcare, logistics and telecommunications. It is especially suited to companies that have existing business systems alongside unstructured data such as documents, photos and meeting notes, and that want to reduce repetitive work.

Question 8

How does an adoption consultation work?

Accepted Answer

When you submit an inquiry, we first review your current systems, data, work goals and security requirements. We then propose a suitable starting point and seat configuration, and share the expected timeline and cost for that scope. Business plans (Pro, Max) are activated through a quote request, not sign-up.

Question 9

How do the plans differ?

Accepted Answer

Lite and Pro provide research, document writing and design drafts. Solo and Max add service design, code writing and running on your PC. Pro and Max are business seat plans, and each seat comes with a work AI account in your company's name. On-premises installs Agent on your in-house servers, and Works can be installed with it if you want.

Question 10

How is Agent different from the company workspace?

Accepted Answer

Agent is an assistant just for you: it works on your PC, and your work and memory stay on your PC. Works, the company workspace, is where many people work together (work management, meeting notes, contacts, calendar), and it is installed on your in-house servers with on-premises when you want it. All subscription plans provide Agent.

Question 11

Which companies and people is ez2AI suited for?

Accepted Answer

It suits founders and individuals who need to write business plans, proposals and design documents themselves, and companies that want to build up company knowledge without changing existing systems. The more reluctant an organization is to leave materials outside the company, the better a PC-centered structure fits.

Question 12

How is it different from a general-purpose AI assistant?

Accepted Answer

It is an AI agent that produces work deliverables with you. It works on your PC, asks when it does not know, marks items "needs confirmation" when there is no evidence, and proceeds only after you approve.

Question 13

What is the neural network?

Accepted Answer

Our own neural network that classifies and connects enterprise data. It runs as the engine in every plan, and it can also be embedded as a standalone neural network model in your own products, in-house systems or closed networks.

Question 14

What is the technical basis of the neural network?

Accepted Answer

It is built on 74,332 gold metadata datasets that SIMBIZKOREA accumulated and refined across 172 systems over six years. A KOLAS-accredited testing laboratory ran and scored its accuracy in automatically recovering relationships in data structures on site, recording 100% recall and 98.53% precision (Report No. KST-26-131). Detailed test conditions and interpretation are on the core technology page.

Question 15

Can I start alone and expand to my company later?

Accepted Answer

Yes. Moving from Lite or Solo to business Pro or Max gives each employee an Agent seat and a work AI account in your company's name. Your work and memory so far stay on your PC. If you need a workspace the company shares, Works is installed with on-premises.

Question 16

Are my materials stored on a server?

Accepted Answer

Agent's work files, chats, source code and memory are stored only on your PC, and nothing is stored on ez2AI servers. If Works is installed with on-premises, materials the company shares are kept on the customer's in-house servers. ※ External AI models are used to generate answers and documents.

Question 17

Do external AI models train on our data?

Accepted Answer

The AI models ez2AI connects to are used under terms that do not use inputs for training. If you connect a personal AI account, that service's policy applies. Our own neural network does not train on customer data either. If nothing may be sent outside at all, we review on-premises together with an in-house inference environment.

Question 18

Could our data be mixed with other companies' data?

Accepted Answer

Agent's work stays only on each person's PC, so there is nowhere for it to mix. On-premises runs on the customer's in-house servers, so it never mixes with other companies' materials.

Question 19

Can it be used in a closed (air-gapped) network?

Accepted Answer

Yes. On-premises installs Agent and the company workspace on your in-house servers, and the neural network can be embedded as a standalone neural network model. If you choose a configuration where answer generation is also handled in-house, it can run without external communication.

Question 20

How are data retention, deletion and export managed?

Accepted Answer

Work and memory created with Agent are on your PC from the start, so they remain even if you cancel. Retention periods, deletion and export for the company workspace and on-premises materials are set together during adoption according to the contract terms.

Question 21

Can we set permissions by user and department?

Accepted Answer

You can set organization-chart and role-based permissions along with detailed permissions per document and data set. We review the permission flow of your existing systems and the approval and audit standards you need, and configure it to fit how you operate.

Question 22

What features does it provide?

Accepted Answer

Agent provides information gathering and analysis, document creation (Hangul, Word, PowerPoint, Excel), service design and development, the Agent neural network, a mail assistant and phone remote control. Works, installed with on-premises, provides work management, meeting notes, contacts, calendar and company knowledge AI chat.

Question 23

What work do ez2AI's AI agents take on?

Accepted Answer

Beyond draft sales quotes, production status summaries, low-stock alerts, quality standard lookups, report writing and draft trade documents, they automatically collect and analyze thousands of public notices, judge eligibility against your company's criteria, and draft proposals and applications. The AI finds and analyzes materials and carries them into the next task, while your staff confirm important judgments and final decisions.

Question 24

How is the neural network different from a general LLM or RAG?

Accepted Answer

The neural network is not a model that replaces general-purpose LLMs for generating natural-language answers. It is a neural network core that classifies and connects the relationships between structured DBs and unstructured materials according to your company's standards. In an internationally accredited test it found every relationship in the answer key (100% recall) and additionally flagged one relationship that was not in the answer key. This ability is essential because real legacy systems have no answer key at all. Note that this result is limited to the scope of that test.

Question 25

What documents and data can be connected?

Accepted Answer

It can process documents such as PDF, HWP, Word, Excel and PowerPoint, as well as images, charts, business cards and meeting notes. It also connects websites, crawled data, DB schemas and work data, turning structured and unstructured information into knowledge together. In Agent, this processing centers on your PC and the results stay on your PC.

Question 26

Can it integrate with existing ERP, MES and DBs?

Accepted Answer

Yes. It can integrate with existing systems through APIs or direct DB connections. We review major DBs such as Oracle, MSSQL, PostgreSQL, MySQL and MariaDB, and business systems such as ERP, MES, SCM, WMS and CRM, and agree on read/write scope and permissions per system.

Question 27

How is service development with ez2AI different from typical AI coding?

Accepted Answer

Where typical AI coding starts from code generation, service development with ez2AI first analyzes requirements and company materials to design menus, DBs and APIs, then writes code based on that design. Data relationships are looked up from what the neural network recovered, so nothing is guessed. You run the results on your PC to check them.

Question 28

Is a GPU server required?

Accepted Answer

No. Individual and business subscriptions work without a separate GPU. On-premises, where answer generation is also handled inside a closed in-house network, includes an internal inference environment (GPU).

Question 29

Does it support mobile, multiple languages and more users?

Accepted Answer

Agent is installed and used on a PC, and on your phone you can remotely check and approve the Agent on your main PC. The company workspace is a responsive web app used on PCs, tablets and smartphones. It supports Korean, English, Japanese and Chinese, and on-premises can add users within the limits of your server resources.

Frequently Asked Questions

Q. What is ez2AI?

Q. Which plan is right for me?

Q. Do we have to replace our existing systems?

Q. Can we adopt it even if our data is not organized?

Q. Can we use it without AI specialists?

Q. How soon can we see results?

Q. What industries and company sizes is it suited for?

Q. How does an adoption consultation work?