1. Purpose of Collection and Use of Personal Information

The company uses the collected personal information for the following purposes:

• • Responding to consultations and inquiries
• • Product and service information
• • Providing technical support and customer service
• • Providing and managing mobile app services

2. Items of Personal Information Collected

The company collects the following personal information for consultation, product inquiries, technical support, app service provision, etc.

• • Required items: Name, Company/Affiliation, Email, Contact
• • Optional items: Inquiry content
• • Collection method: Website inquiry form, mobile app

3. Retention and Use Period of Personal Information

The company retains personal information for a certain period in accordance with related laws and regulations even after the purpose of collecting and using personal information has been achieved.

• • Retention period: 1 year from the date of collection
• • After the retention period has elapsed, the information is destroyed without delay.
• • However, if it is necessary to preserve it in accordance with relevant laws, it will be stored for the period specified in the relevant laws.

4. Provision of Personal Information to Third Parties

In principle, the company does not provide customers' personal information to third parties. However, exceptions are made in the following cases:

• • If the customer has given prior consent
• • If required by law or if there is a request from an investigative agency in accordance with the procedures and methods prescribed by law for investigative purposes

5. Entrustment of Personal Information Processing

The company does not entrust personal information to external parties to improve services and manages it securely on its own servers.

6. Rights and Obligations of Data Subjects and How to Exercise Them

Customers can exercise the following rights at any time:

• • Request for access to personal information
• • Request for correction if there are errors
• • Request for deletion
• • Request to stop processing
• • You can exercise your rights by submitting a written document or email to the personal information protection officer.

7. Destruction of Personal Information

The company destroys personal information without delay when personal information becomes unnecessary, such as when the personal information retention period has elapsed or the processing purpose has been achieved.

• • Destruction procedure: Unnecessary personal information is destroyed in accordance with internal policies and related laws.
• • Destruction method: Electronic file formats are permanently deleted in a way that cannot be recovered, and paper documents are shredded or incinerated.

8. Personal Information Protection Officer

The company takes full responsibility for handling personal information and has designated a personal information protection officer as follows to handle complaints and provide remedies for data subjects related to personal information processing.

9. Changes to the Privacy Policy

This privacy policy is effective from the effective date, and if there are any additions, deletions, or corrections to the contents due to laws and policies, the changes will be notified through a notice 7 days before the changes take effect.

10. Measures to Ensure the Security of Personal Information

The company is taking the following measures to ensure the security of personal information:

• • Administrative measures: Establishment and implementation of internal management plan, regular employee training, etc.
• • Technical measures: Management of access rights to personal information processing systems, installation of access control systems, encryption of personal information
• • Physical measures: Physical access control through operation of own server room